DHL is a leading company in express services and logistics.DHL Express has an extensive service network which includes Express Centers and Drop-off Boxes situating in major business districts. DHL Express has 2 service centers and the Central Asia Hub to channel all cross-border movements. These facilities are the most sophisticated amongst local industry players and have the capacity and the capability to move shipments quickly and efficiently.
DHL web page also provides web tools for customer to check the flight information, transit time, online booking, world clock, calculator (to estimate flight charge).
Customer could just simply input tracking number to check the shipment status. It becomes more efficient and could able to save the cost on human resources. Here is a video for DHL to promote their internet service in China.Besides, DHL developed RFID technology in their express service. It makes the procedure more efficient and effective.
References material -
http://www.dhl.com.hk/publish/hk/en.high.html
http://www.dhl-innovation.de/en/projekte/rfidcustomers.php
http://www.dhlkuaidi.com/dongguanDHL/5933.html
